Pricing & Profitability Executive Summit - The Impact of the Credit Crunch
30th October 2008 | Conrad Hotel | Brussels, Belgium

Welcome Dinner on 29th October

Events | Pricing & Profitability | Agenda

  


Agenda

29th October

Bank Executive Dinner at the Five-Star Conrad Hotel Brussels


30th October

Keynote Presentation:
Addressing the Challenges in European Banking

Presented by: Ralph Silva, Research Director, European Banking, TowerGroup

During this interactive session, we’ll discuss the challenges of and threats to the European banking industry and explore some of the winning strategies that banks can pursue in order to better meet customer needs in the most profitable way. We’ll look 3-5 years into the future of consumer spending and discuss how this will impact consumers’ expectations of banks, and what banks can do to prepare for this new reality.

Pricing Optimization Case Study:
Strategic, Operational and Financial Benefits of Using a Customer-Centric Approach to Pricing

Presented by: Sam Gilbert, Head of Financial Performance, Consumer Finance at Abbey, part of the Santander Group

In this presentation, you will learn how Abbey, part of the Santander Group and the sixth largest bank in the United Kingdom, is using a comprehensive customer-centric pricing solution for unsecured personal loans. This initiative supports the bank’s strategic vision to better serve customers through a better understanding of their needs. Abbeys’ insight into customer preferences is helping the team make more informed pricing decisions and produce stronger financial results.

Presentation:
Improved Pricing: The Fastest and Most Effective Way to Grow Profits

Presented by: Eric Exner, Partner, Management Consulting at Accenture

Pricing is now top of mind for bank shareholders and analysts as it is one of the biggest profit improvement levers available to bank executives today. It is critical for bank executives to ensure that their pricing strategy, practices and processes are best-in-class and that they leverage the most advanced methodologies and technologies to quickly and effectively grow profits. We will share case studies of companies that are using pricing strategically to better meet customer needs, improve performance, and outsmart the competition.

Presentation:
The Impact of the Credit Crunch on Consumer Pricing

Presented by: Frank Rohde, Managing Director, Europe & CMO of Nomis Solutions

The topic of pricing and profitability management is rising to the top of the board room agenda. This presentation will reveal a more advanced approach to pricing and profitability management, the information you need to assess your current level of sophistication, ways to gain the visibility you need to better understand how pricing impacts financial performance, and some of the actionable customer insights that drive better pricing decisions and ultimately stronger financial results.

Panel Discussion:
Best Practices in Pricing & Profitability Management

Moderated by Dr. Robert L. Phillips, author of the award-winning book, "Pricing and Revenue Optimization." Panelists include:

  • Sam Gilbert, Head of Financial Performance, Consumer Finance of Abbey, part of the Santander Group
  • David Burke, Senior Pricing Manager, HBOS Personal Loans
  • Alex Park,Senior Pricing Manager, HBOS Personal Loans
  • Ralph Silva, Research Director, European Banking, TowerGroup
  • Paul Morrish, Managing Director, Succession Consulting (former Head of Consumer Lending at Abbey, part of the Santander Group)