Karen Pauli is a Research Director in the insurance practice at TowerGroup. She covers a wide range of topics in property and casualty insurance, specializing in distribution, underwriting, claims, predictive analytics, core systems, and business optimization.
Before joining TowerGroup, Karen was assistant vice president at OneBeacon Insurance, formerly Commercial Union. Besides directing development projects involving automated underwriting, predictive technologies, and agency point-of-sale functionality, she led product development projects, legislative compliance efforts, and underwriter training. Previously she headed the underwriting audit function in the home office of Crum & Forester, establishing measures and conducting field reviews. Her first assignment at that company was a regional underwriting manager, responsible for profit and loss in 12 states and a staff of 100; she also was involved in the development of agency management tools and served as a claims technical consultant. She began her career in insurance at Safeco in personal lines underwriting, managing a team of underwriting professionals and responsible for territorial profitability.
Karen is a frequent speaker at insurance industry conferences and is regularly featured in industry periodicals. A graduate of Bradley University, she has a B.S. in history.
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