Brian Riley is a Research Director for Bank Cards at TowerGroup, specializing in technology, emerging trends, product development, and revenue management. His 24 years of experience in consumer credit and bank cards include work in applied technology, operations management, portfolio acquisitions, risk, scoring, and portfolio analytics. Brian held senior management roles at Citibank, Chase, and Wachovia.
Brian has a passion for applied technology in the credit card business. He led the design of numerous financial management systems at leading credit card issuers and has worked on projects with several leading processors. Most recently before joining TowerGroup, he led a group specializing in applied technology for the receivables and payment functions in vertical markets such as intermodal transportation, broadcast and cable, industrial gas, and high-tech manufacturing.
He also participated in numerous portfolio acquisitions and played a significant role in the original migration of Citicorp's systems to South Dakota. He orchestrated one of the largest sales of aged debt for a major issuer, spawning a new strategy for how issuers deal with delinquent accounts.
Brian attended the State University of New York and has done advanced studies in computer technology. He received training as a Baldrige Examiner and participated in the preparation of two applications for the award.
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