George Tubin
Senior Research Director, Delivery Channels
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George Tubin is a Senior Research Director for TowerGroup’s Delivery Channels and Financial Information Security research services. George’s areas of expertise include consumer online banking, online fraud and identity theft prevention, information security strategy, and customer authentication as well as mobile banking and contact center strategies and technologies.
With over 20 years in the banking and high-technology industries, George focuses his research on consumer online banking, fraud and identity theft prevention, information security strategy, and customer authentication as well as mobile banking and contact center strategies and technologies. Before joining TowerGroup, George was a senior consultant with ADS Financial Services Solutions, providing information technology strategy consulting to top-tier US banks. He also held several positions at BayBank, BankBoston, and Fleet (now Bank of America), including director of e-commerce planning and development and vice president of planning and analysis for the consumer and small business banking divisions.
George is frequently quoted in industry periodicals and has appeared in such publications as The Wall Street Journal, Newsweek, CIO Magazine, American Banker, Bank Technology News, CNN Money Online, and Bank Systems and Technology. He has been a chair and featured speaker at dozens of major industry conferences and Webcasts, and has authored articles for numerous media outlets.
George received an M.B.A. from Babson College and holds a B.S. in industrial engineering and operations research from the University of Massachusetts, Amherst.
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